When you book your appointment, we collect your card information. Don’t worry; we are a secure site. We use Stripe, which is a professional, secure payment processor, and we can’t see your card information after you enter it. You have the option to pay upfront when you book your appointment online or wait until after service. If you choose to wait, you may follow the payment link in your service follow-up email, which arrives 24 hours after your appointment. If you miss it, no big deal; we run payments for all outstanding balances with the cards we have on file, usually within a couple days of service. You will receive an emailed receipt immediately upon payment, and it will reflect the date of service that your payment is being applied to. Each clean is processed individually for your record keeping. We no longer accept cash or checks for payment for service, although you may use these to tip your cleaner.
