Will I get a team or an individual?

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We think pairing clients with individuals is ideal most of the time. Getting to know our clients is one of favorite parts of this work, and we know you appreciate the feeling of security that comes with having your home cleaned by someone you trust. We also know that many pets respond better to having the same person in the home. Maybe people also don’t like the feeling of a large group of people whizzing through their home chaotically. For jobs that are rated $200 and below, we send individuals, with rare exceptions.

Our system automatically pairs larger jobs with a team of two. There are some exceptions, and if someone is out sick one day, their counterpart may come alone. If your rate is over $400, which is usually only the case for moveouts, you may a team of three or four OR book multiple visits with a team of two. We are happy to assist to find a scheduling solution that gets the job done and meets everyone’s needs.

We think a team is better for larger jobs for multiple reasons, the main one being to avoid fatigue. Cleaning a very large house by one’s self can be tiring! Having a partner to help get through a big job in half the time keeps staff energy fresh and provides camaraderie, which increases morale. The other reason we like to send teams for larger jobs is just to get things done more quickly. We will use up half (or even 1/4) of the time with a team of two or four than we would with an individual. Many people work from home or at home with children, so getting the clean done quickly means clients can move on with their day sooner.